If you have any questions or require further assistance, please call the Help Desk at: +1 (202) 623-6631
Mac OS X 10.10 and higher

Before You Begin:
Check the version of Citrix Receiver installed on your machine, click here (supported on Safari web browser)

Citrix Receiver software version 12.7 or higher is required.

To perform these steps, you must have local administrator permissions.
  1. Citrix Receiver for Mac software version 12.7 or higher is required.
  2. Download and install the Citrix Receiver for Mac OS X software version 12.7.


Users on Mac OS X 10.9:

Citrix Receiver 12.5 only supports upto Mac OS X 10.9. Download the 12.5 Citrix Receiver client here

Once the Citrix Receiver client has been upgraded, there are two ways to access the environment:

Method 1:  Using a web browser through https://remote.imf.org

Method 2:  Using the Citrix Receiver client app through the following steps:

  1. Open the Citrix Receiver Application (Finder > Applications > Citrix Receiver)
  2. Type your email address


  1. Enter your user credentials (Network ID, Network password and RSA PIN+Token)


  1. Select IMF External


  1. It would log you into the environment for the first time


  1. Once authentication is complete, it would log you into Citrix where you could launch the published desktops or applications


You are now ready to login and use the New Citrix environment using the Citrix Receiver.